Print Policy/Terms and Conditions:
By Placing an order with The Print Hub SYR, Inc. you are agreeing to these terms and conditions.
100% payment is required on all orders before the order can be processed. We accept Paypal, all major credit cards, cash, checks, and money orders.
The average turn around time is 10 - 15 business days to complete and order from when payment is made or when the artwork is confirmed, whatever is later.
To avoid a design fee artwork must be supplied by the customer in a suitable electronic formate (see below). Multi-color artwork must be in vector art format, CMYK, all colors must be spot colors, and type must be converted to paths. The Print Hub SYR, Inc. is not responsible for poor quality printing due to poor artwork.
Mock-ups are used to show rough estimates of artwork positioning and proportional size to the garment. Prints and garment colors may not look exactly as they do on the mock-up. For exact sizing please send measurements. Additional cost for Pantone matching.
SIZING AND COLOR MATCHING:
We will use our expert opinion when sizing artwork on the garments unless told otherwise. We do out best to match ink colors to the colors shown on the artwork but can't guarantee exact matches unless were given Pantone colors to match with.
Prices are given to customers as quotes are valid for 7 business days.
If your order must be completed b a specific date The Print Hub SYR, INC. will try its best to meet your needs, although we can't guarantee a specific date. Additional fees may apply for expedited orders which will be discussed on an order by order basis.
The customer is responsible for all shipping costs. The Print Hub SYR, Inc. is not liable for any lost, stolen, or damaged merchandise or late arrival during the shipping process.
The Print Hub SYR, Inc. will not be responsible for misprints up to 5% per design.
Invoices 30 days past due are subject to a 10% additional fee.
Invoices 60 days past due are subject to a 15% additional fee.
Orders that are canceled after the deposit is made are not subject to a refund.
All claims regarding any errors made in an order must be filled within 72 hours of date received. Items with errors must be returned to The Print Hub SYR, Inc. New merchandise or a refund will be given in exchange at The Print Hub SYR, Inc. discretion.